FAQ
What Is Perfect Pumpkins?
We are Chicago's FIRST pumpkin concierge, making your porch look perfect from Halloween to Thanksgiving. Established in 2022, we deliver pumpkins straight to your front door and custom design your porch so you can focus on the fun stuff - like pumpkin spiced lattes, pumpkin patches, costume research + kicking off the school season stress free. Check out our design options to see what's best for you!
We will also clean up your porch and dispose of the pumpkins for an additional fee!
Where Do You Deliver?
We currently service Chicago's Suburbs including North Shore, West Suburbs and surrounding areas. If you are unsure if your town falls in that category, please shoot us an email.
When Do You Deliver?
Your pumpkin displays will be delivered and styled the last week in September through mid October. Your exact date will be sent to you one week before delivery. (NOTE: delivery dates are subject to change due to weather and other unforeseen circumstances. These changes will be communicated as soon as possible to keep you informed.)
When Are Clean Ups?
There are two clean up weeks! The first week immediately after Halloween and the first week after Thanksgiving. Note: Clean up dates are subject to change due to weather and unforeseen circumstances.
Do I Need To Be Home?
Nope! But we love when you say hello! Once in a blue moon we may have a question, which is why we collect your phone number in case we need to reach you.
Will My Pumpkins Be Treated For Pests and Critters?
Our pumpkins arrive untreated - all natural - fresh from the farm. There are many references on Google for keeping your pumpkins protected. It is our client's responsibility to upkeep and maintain your pumpkins, however we do share our exclusive Care Guide to our customers only after purchasing!
Can I get my money back?
All sales are final.
That Seems Like A Lot Just For Pumpkins!
We get it—it might feel like a splurge at first glance. But if you’ve ever tried buying a large number of pumpkins yourself, you know it adds up quickly! The value of pumpkins alone, at full retail price, often matches the cost of our packages.
Plus, we source premium, oversized, and specialty pumpkins that you won’t find at your local grocery store—especially not all in one place. Add in the convenience of delivery, professional styling, and not having to haul dozens of pumpkins and hay bales yourself (which often won’t even fit in a single vehicle!), and the savings in time, effort, and stress become clear.
Do You Do Businesses?
Yes! We also service retail, brick and mortar, special events and more! Email us if you would like help in understanding our packages.
What If I Want A Custom Order?
Absolutely! Everyone's home is unique. Clients have been known to have gates, longer driveways, grand entrances, an annual Halloween party, etc. that request even more pumpkins than our standard packages. Shoot us an email to see if this is good fit for you.
Do You Replace Pumpkins?
No.